1. Information We Collect

• Personal Information: When you contact us, request a service, sign up for newsletters, or make a purchase, we collect personal information such as your name, email address, phone number, and payment details.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and usage data to improve your experience on our website.

2. How We Use Your Information

• To provide you with our web design, branding, and marketing services.
• To process payments for services through Stripe, including sending invoices and receipts.
• To communicate with you, including sending you promotional materials if you opt-in.
• To improve our website and services based on your feedback and usage data.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and regular data backups. However, no method of data transmission over the Internet is 100% secure.

4. Payment Information

• All payments for services are processed through Stripe.
• We may store billing information securely with Stripe for processing future payments.
• Invoices will be sent to clients after payment has been made through Stripe.

5. Data Sharing

• We do not sell or share your personal data with third parties, except for payment processing through Stripe or as required by law.
• We may use third-party services such as Google Analytics to analyze how you use our website, but these services do not collect personally identifiable information.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can control the use of cookies through your browser settings.

7. Data Retention

• We retain client data only during the lifetime of the business relationship.
• Once you are no longer a customer, your personal information will be deleted from our records.

8. Refunds & Rectification

• Refunds: Once an agreement is signed and work has commenced, we do not offer refunds for services rendered including digital services.
• Rectification: If there are issues with the work provided, we offer the ability to rectify those issues through iterative revisions. We will work with you to resolve concerns and ensure your satisfaction with the final product.

9. Your Rights

• You have the right to access, update, and delete your personal information at any time by contacting us at Support@BurbonStudios.com.
• You can opt-out of receiving promotional emails by following the unsubscribe instructions in any communication from us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Burbon Studios
Email: Support@BurbonStudios.com
Phone: 321-320-4515
Website: www.BurbonStudios.com

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